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Appointments

At Healthcare on Collins, consultations are by appointment only.

When booking an appointment please let our reception staff know who you would prefer to see and we will do our best to organise this for you.

Consultations are typically available between 7.30am and 6pm Monday to Friday and 8am and 12pm on Saturday.

Standard GP appointments are of 15 minutes duration however we do recommend you make a 30 minute appointment if you:

• Wish to discuss several issues during the one appointment
• Have a sports injury or a musculoskeletal problem
• Wish to discuss women’s health issues such as cervical screening, pregnancy or post natal care
  require a full check up
• will be having a health management plan created

If you do need to spend longer than planned with one of the Doctors we will do our best to accommodate this. This may however, mean that from time to time your Doctor might run behind.

Our reception staff will endeavour to advise you via SMS or phone call prior to your appointment if ever your Medical Practitioner is running behind. As a double check, please feel free to ring us 30 minutes before your appointment and our reception staff can give you an idea if the doctor is running to schedule.

If you don’t hear from us your punctual attendance will be greatly appreciated!

Please remember, if you have an urgent medical problem, or cold, flu or infectious symptoms please let our reception staff know when you call or attend. We will do our best to see you as soon as possible.

To ensure quality of care, the Doctors do prefer to have a consultation with you rather than liaise via telephone messages or email.

If you have any concerns about this or believe a consultation is not required, please ask to speak to one of our Practice Managers.

Please note, the cost of your consultation does depend on the length of time you spend with your practitioner. If your consultation does go for longer than initially planned, the cost may be higher, as will the Medicare rebate you receive. You can read more about the fees and Medicare rebates here.

To make an appointment to see one of the Doctors, please call us or book online. If you can’t see an online appointment that suits, please phone us. We will do all we can to find a suitable appointment time for you.