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Coronavirus (COVID-19)

Queensland, NSW & VIC Coronavirus Cases:

Please click here for updated information regarding the ongoing Coronavirus cases in Queensland & New South Wales.

Midtown Medical Clinic and our co-located practices, The Melbourne Sports Medicine Centre and Medical Specialists on Collins, are committed to ensuring the health and safety of all patients and staff. Therefore, under the direction of the Department of Health, we will only be conducting telehealth consultations with patients who have visited the Brisbane area, New South Wales or any of the Victorian exposure sites in the last 14 days. This will also apply to patients who have had close contact with anyone who has recently been in any of these areas.

This pandemic is still an important issue and social distancing and hand hygiene are vital in assisting to control it. This responsibility rests with us all in order to protect those more vulnerable to infection. Staying home and being tested if you have any respiratory symptoms are essential.

The virus appears to cause a range of symptoms, from a mild infection with a fever, to a significant respiratory infection (pneumonia).

Common signs of respiratory infection include runny nose, sore throat, fever, cough or shortness of breath.

For this reason, we ask that you please call us BEFORE attending our practices if:

  • you, or someone you have been in recent contact with, have visited Brisbane, New South Wales or any of the Victorian exposure sites in the last 14 days OR
  • you have been in close contact with someone who is a confirmed case of COVID-19 or someone who is awaiting results to confirm COVID-19 OR
  • you have a fever OR
  • you have an acute respiratory infection (eg. runny nose, shortness of breath or cough) with or without fever OR
  • you have lost your sense of taste or smell

When you phone, we will provide you with further advice.

Our advice may be to not attend our practices, but instead attend one of the current COVID-19 clinics for further assessment and testing, or to manage your symptoms at home. We may also advise that you delay any non-essential medical or allied health treatment until any symptoms you are experiencing have resolved.

If you have respiratory symptoms such as cough, shortness of breath, irritated or sore throat, recent loss of taste or smell, runny nose, no matter how mild, you must be tested. Click here for an updated list of testing locations & wait times.

Due to more stringent infection control procedures it may be that your requested practitioner is unavailable. You may be offered an appointment at an alternative time or with a different practitioner. Our nursing and administrative team may also experience absenteeism and this may necessitate more lengthy delays with phone answering or dealing with your queries. We know that you will understand there are important reasons for this and will therefore be patient with any delays.

Click here for updated information as the situation changes.

Helpful applications

Health Direct have launched a COVID-19 Symptom Checker available for both desktop and smartphone users

The Department of Health has recently released the COVIDSafe app. This app speeds up contacting people exposed to COVID-19. This helps support and protect you, your loved ones and our community. Our Medical and Allied Health Practitioners fully support the use of COVIDSafe.

If you have any queries at all, please contact us on 9650 4284 or 9650 9372. We are here to help at this difficult time.

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